30 June 2014
Section 37C gives the board of trustees discretion, to be exercised fairly and reasonably, insofar as the distribution of death benefits is concerned. The objective of this section is to ensure that those persons who were dependant on the deceased member are not left destitute after his/her death, irrespective of whether or not the deceased was legally required to maintain them.
In essence, section 37C(1) can be summarised as follows:
Section 37C imposes three duties on the board of trustees, namely to:
There is a duty on the Board to conduct a proper investigation to determine all the “dependants” of the deceased member. What this means is that the trustees cannot merely follow the beneficiary nomination made by the member during his/her lifetime – the Board must establish who the persons are who fall within the ambit of “dependant” as defined in the Act.
The Act defines three categories of “dependants”, namely legal dependants, de facto dependants and future dependants:
No, they don’t - the fact that someone falls within the definition of “dependant” only entitles him/her to be considered by the Board when making the benefit allocation decision. It does not mean he/she automatically qualifies to share in the death benefit payable.
There is a common misconception that the nominated beneficiary has a right to claim the death benefit by virtue of being nominated by the deceased. This is not correct.
As stated above, the main objective of Section 37C is to ensure that those people who were dependant on the deceased are not left destitute after the member passes away. It is for this reason that the legislature intended to favour dependants over nominated beneficiaries.
Accordingly, Section 37C determines that the trustees are not bound by nomination forms completed during the member’s lifetime. The nomination forms will merely serve as a guide to the trustees. Nomination forms can also assist the Board in identifying persons who could potentially qualify as dependants. The overriding factor will however always be the beneficiary’s dependence on the deceased when he was alive.
The time frames set out in Section 37C(1) are fundamental in answering the question as to when the death benefit payment becomes due and payable by the fund.
The principle of mora is equally applicable to the fund’s duty to pay death benefits under Section 37C. To be in mora there must be a debt and the debt must be enforceable. A debt becomes due when the duty to pay arises.
Where a debtor’s liability has to be determined, either because it is in dispute or it is conditional upon the performance of certain conditions (for example the Board having to make a decision), the debtor will not be in mora until such time as it is determined that a duty to pay exists. It is also important to remember that mora can arise by operation of law where the debtor’s need is urgent (time is of the essence) and the creditor’s delay is unreasonable. For example, where dependants are in urgent need the requirements of reasonableness may override any time term imposed by the Board.
Section 37C(1) stipulates time frames for five different scenarios for payment of death benefits, being a 12 month period (discussed in more detail below). It is a common misconception that the fund’s duty to pay is always contingent on the expiry of this 12 month time period. Put differently, that the Board must in all instances wait for the 12 month period to expire before it can make payment of the death benefit.
This is not correct - the duty to pay is not dependent on the expiry of the 12-month period, but rather on whether the Board is satisfied that it has investigated and considered the matter with due diligence and is in a position to make an equitable allocation.
The relevant question will therefore always be whether the Board took all reasonable steps to identify and trace all possible dependants, so as to allow them to distribute the benefit in the most equitable manner to the correctly identified dependants. Section 37C does not prohibit distribution of death benefits within 12 months, nor does it compel distribution at the expiry of the 12 month period.
In the matter of Dobie NO v National Technikon Retirement Pension Fund  9 BPLR 29 (PFA) the Adjudicator considered the principle of mora as well as the time frames of Section 37C in great detail. The complaint related to a dispute of law concerning the payment of interest on a portion of the death benefit paid by the Fund to the deceased estate (Mr Dobie nominated his estate as the beneficiary of the death benefit). The administrator of the fund argued that no interest was due since they were not bound to make any payments until the expiration of the 12 month period. Mr Dobie didn’t have any dependants. The respondent therefore contended that Section 37C compels it to hold the benefits for a 12 month period before paying a nominee in order to grant it time to trace dependants.
The Adjudicator had to determine whether the Board of a fund is obliged to take a decision within the 12 month period or whether it’s required to wait 12 months before distribution (the idea being that it should wait until the 12 month period had expired in order to see if any unidentified dependants come forward).
The Adjudicator held as follows:
The Adjudicator clearly distinguished between Section 37C(1)(a) (being where the Board has identified dependants and there are no nominated beneficiaries) and Section 37C(1)(b) (being where there are no dependants, but the deceased has nominated a beneficiary) and confirmed that:
In the recent matter of Perry v Momentum Retirement Annuity Fund and Another the Adjudicator made reference to the Dobie-matter, and added that the 12 month period afforded by Section 37C does not mean that the fund can unreasonably delay payment of the death benefit. If the fund, without good reason, fails to take a decision timeously, it will amount to maladministration. The Adjudicator found the six months which the trustees took to make payment of the death benefit to the complainant was an unreasonable and unfair delay. The fund was therefore ordered to make payment of the death benefit together with interest thereon at the rate of 15.5%.
Once the Board has identified all the dependants the next stage of the enquiry would be to examine the needs of each dependant so that it can make an equitable distribution amongst them. In doing so, it has to consider all the relevant facts to the exclusion of irrelevant facts.
In the PFA determination of Sithole v ICS Provident Fund and Another  4 BPLR 430 (PFA), the Adjudicator summarised the factors that the Board should consider when making their decision as to the allocation of the death benefit:
These factors were again considered in the recent matter of Mohlomi v Evergreen Provident Fund and others  JOL 31440 (PFA) where the Adjudicator had to determine whether or not the trustees had acted equitably in excluding the complainant’s children in the distribution of the death benefit, on the basis that they were not biological children of the deceased.
Once the trustees have established the needs of each identified dependant they will distribute the death benefit accordingly. Section 37C(1) stipulates the time frames and preconditions for five different scenarios for payment of death benefits, being:
As stated above, Section 37C imposes various cumbersome duties on the board of trustees: not only is the Board tasked with conducting a proper investigation to determine all the dependants, it also has to make an equitable distribution of death benefits. If the Board fails to properly investigate the matter, or fails to take into account all the relevant factors, or takes irrelevant factors into account, the Board’s decision will be reviewable on the grounds that it exceeded its powers or that the decision constituted an improper exercise of its powers. At the same time any failure by a Board to take a decision timeously will be maladministration, potentially giving rise to a claim for losses suffered.
Section 37C imposes all these duties on the Board without providing any guidelines as to how it is to be achieved. And the reality is any successful claim for maladministration will be borne ultimately by the other members, if not the members of the Board. The Board would (typically) not have any prior knowledge of the parties or their relationship with the deceased member - yet at the same time they are obligated to effect payment in a reasonable manner in accordance with the options provided in the section. This in turn is aggravated by the Act not specifying what would constitute “equitable” nor providing any guidelines as to how the Board must make an equitable distribution.
In the matter of Maake v Old Mutual Superfund Provident Fund and Old Mutual Life Assurance Company (2013) the Adjudicator stressed the importance of the Board’s duty to consider all relevant information and their duty not to fetter their discretion in any way whilst doing so. In this matter the Adjudicator held that by simply accepting an affidavit from a claimant at face value, the Board lost sight of the fact that an affidavit does not necessarily prove the truth of its contents. The Adjudicator confirmed that, although the tribunal understands the practice of using affidavits as part of the death benefits investigation, affidavits submitted by claimants are hardly ever verified except by collecting similar ones deposed to by supposedly independent parties.
Ultimately the incorrect application of Section 37C could lead to the incorrect distribution of a death benefit. An incorrect distribution could lead to numerous issues: the prejudice of certain beneficiaries (where they receive less than they should have received or they are completely excluded from the distribution), the unjust enrichment of a beneficiary (where a beneficiary receives more than he should) and/or a loss by the fund itself (where the fund is unable to recover an incorrect payment already made).
Section 37C as a whole is fraught with great difficulty, and must be carefully followed by the trustees, especially when it comes to determining when the duty to pay arises. In the Dobie matter the Adjudicator pointed out that the time frames stipulated in Section 37C “have led to considerable debate and confusion in the pension funds industry and require clarification”. The Adjudicator also noted that, although the intention of the legislature was noble, the problem with this section lies in its application.
A possible solution would be for the legislature to provide more specific guidelines (e.g. regarding the steps to be taken, what would be regarded as equitable, etc.) and then allowing for a final distribution to known dependants and nominees at the expiry of a reasonable period concluding with the necessary indemnities protecting the Board against further claims.
In the meantime, it is advisable for trustees and administrators to keep a close eye on Adjudicator determinations in this regard for guidance on the application of Section 37C.